Appointing a Loss Adjustor
We’ve partnered with independent loss adjustors to help with your claim when the need arises

Dedicated Claims Team
Anthony Jones is proud to have its own claims team to help customers through the claims process. Most insurance claims are dealt with quickly and professionally and tracking claims, ensuring fair settlements and accurate coverage assessment is what we do every day.
When Might I Need a Loss Adjustor?
We are not experts in technical aspects of the building and construction industry so looking at a significant property loss often requires experts to get involved. Not all experts agree of course and for this reason we are partnered with independent Loss Adjusters who have an enhanced understanding of customers’ needs. Customers could be commercial or personal insurance buyers particularly High Net Worth clients. Their role is to ensure that the claim is dealt with in a way that fairly and promptly delivers on the promises detailed within the policy.
Where we feel appropriate, we will talk with our clients about appointing a Loss Adjuster when they submit a claim or where we feel expert assistance is needed.We do so in the knowledge that we have people who act with integrity and in an equitable and unbiased manner to ensure clients receive a fair settlement under the policy.
What happens if you suffer a major loss in your home or business premises?
Your insurer will instruct a Loss Adjuster to investigate the loss on their behalf. They will gather evidence around the cause of the loss, assess the damage, confirm or deny cover and establish a settlement figure.
Working with your own Loss Adjuster enables you to have independent qualified advice to counter the view of an insurers Loss Adjuster and to work on your behalf. They will meet with insurers representatives to negotiate on your behalf and that might mean confirming:
- Cover
- Cause of loss/remedial actions
- Settlement
- Interim Payments
We will talk with you if we feel this service would be beneficial to you should you suffer a major loss.
“Every business needs to have the correct insurance cover on all aspects of their business, this is time consuming and can soon become a headache.
Since working with Anthony Jones the headaches have gone and it’s the good honest support from them that has ensured they have kept our business for over 15 years now.”
James Dew
MD
Harwoods of London Ltd
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We look forward to welcoming and helping you.
Please call us on 020 8290 9085 if you have any general questions or contact our experts to be found on each specialist page of our site.
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