Personal Claims

Often the fastest way to resolve a household or motor claim is to get in direct contact with your insurance company. As soon as you have reported the claim your insurer can start the process of putting you back to the position you were in before the loss occurred. With motor claims this could be the appointment of an approved repairer; with a household claim this could be arranging for a suitable contractor, such as a locksmith or glazier, to make repairs.

We’re confident that most of the time you’ll be impressed with the service you get from your insurer. But occasionally you may want to check that what you’re being told is correct or want to know the best way to resolve an issue. If you find yourself in this position please do contact our claims team to put your mind at rest.